Privacy and Security

Your privacy and security is our highest priority. Our advanced privacy and security measures ensure your personal health information is protected at all times. Rest assured while our HIPAA and PIPEDA compliant app consolidates medical records and keeps track of your medical history for you.

Keeping your personal health information safe is our top priority.

Our applications are securely built and we have implemented diligent processes at VITALL to ensure privacy and security best practices are followed.

Our procedures and operations have been built in accordance with Privacy by Design guidelines and comply with healthcare privacy regulations across multiple jurisdictions, including HIPAA and PIPEDA.

VITALL is currently undergoing a SOC2 Type 2 security audit. 

For more information or to request documentation, visit https://security.vitall.com.

Read Privacy Notice

Consent

VITALL’s consent management system is designed using the Meaningful Consent Principles. This means we are always explicit, transparent, and understandable when communicating consent requirements with clients. We ensure our clients are in control of their consent.

The four key elements of meaningful consent are:

  1. What personal information is being collected?
  2. With whom will it be shared?
  3. For what purposes is it being collected, used, or disclosed?
  4. What, if any, are the risks of harm and other consequences?

Additionally, we ensure that:

  • you are provided with a clear choice
  • consent processes are user-friendly
  • We obtain new consent when making significant changes
  • our purposes are appropriate; and,
  • you have the ability to withdraw your consent