Emergency Readiness

As a VITALL Engage™ member, we ensure you are as prepared as possible for health emergencies. In case of an emergency, your medical team will be equipped with access to your complete health record, diagnoses, medication list, and other necessary details to treat you appropriately and safely.

Emergencies Happen. We help make sure you’re ready

We equip you to be as prepared as possible when faced with a medical emergency. The VITALL Engage™ Emergency Access feature empowers any first responder, anywhere in the world to access your emergency health record, medication list, and other relevant health history details, when caring for you in an emergency. 

Your emergency medical record speaks for itself.

By preparing in advance, we help you equip your emergency medical team with the critical context they require to understand your complete health history. Your VITALL Engage™ emergency medical record helps prevent unnecessary complications like drug interactions, allergic reactions, or the use of inappropriate treatment for your unique health situation.

Emergency Access Explained

How does Emergency Access work?


Emergency Access enables first responders or medical staff to view your emergency medical record. If needed, an individual can access your emergency record by visiting www.vitall.com/emergencyaccess or tapping your membership card with an NFC enabled device and inputting the following information: 

  1. VITALL Client Number
  2. Client Last Name
  3. Date of Birth
  4. Reason for Access

The individual accessing your emergency record must have your VITALL membership card and some form of your identification to know this information.